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A Brand Refresh That Redesigned the Buttons
A company's marketing team drives a brand refresh meant to make the product feel more distinctive against competitors. The designer delivers: a new illustration style for empty states and onboarding screens, a new set of custom icons, a livelier color palette for marketing pages — and, as part of "making the whole product feel cohesive with the new brand," a redesigned primary button that replaces the platform's familiar rectangular button with a asymmetric, angled-edge shape unlike any other button pattern users have seen, applied product-wide including in the core app (not just marketing pages).
- Using Jakob's Law and the operated-vs-perceived distinction from this subject, evaluate which parts of this refresh are well-scoped and which part is risky, and why.
- What would you recommend changing about the scope of the button redesign specifically, without telling the team to abandon the brand refresh?
- What's the concrete risk if the angled-edge button ships unchanged in the core app, and how would you frame that risk to a stakeholder who says "but it looks distinctive"?
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