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Choosing a Tool-Choice Mode for Structured Extraction

You need a pipeline step that reads a free-text customer email and always outputs a structured object: {sentiment, requested_action, urgency}. There is no external system to call — you just want reliable structured data out of every email, with no exceptions.

  1. Which tool-choice mode would you use, and why is it a better fit here than prompting the model to "respond in JSON" without a tool?
  2. What could still go wrong even with that mode set correctly, and how would you defend against it?
  3. Contrast this with a case elsewhere in the same pipeline where "auto" is clearly the right mode instead. Why does that case differ?

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