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Pick the metric and method for 80,000 slow-moving spare-part SKUs

A parts distributor stocks 80,000 spare-part SKUs. 75 to 85% of daily SKU-store observations are zero, non-zero days sell 1 to 4 units, replenishment lead time is 28 days, and some parts are being phased out. Management reports MAPE and wants "the most accurate model".

  1. Why is MAPE unusable here, and what does the all-zeros forecast do to MAE and WAPE?
  2. Name the metrics you would report, and how each one maps to a decision.
  3. Compare Croston, SBA, TSB and a Tweedie GBM: what does each assume and where does each fail?
  4. How do you classify the SKUs before choosing a method?
  5. The business wants a safety-stock level. What changes in the model and in the evaluation?

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