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Plan a Long-Term Holdout Program for a Growth Team
A growth team ships roughly 40 winning experiments per half-year. The sum of the individual measured lifts in 28-day retention is +9 percent relative, yet the company's overall retention curve looks nearly flat. The VP asks you to set up a universal holdout: keep 2 percent of users out of all of the team's launches for six months. The product has 10 million active users and 28-day retention of about 30 percent, and the app has social features.
- Why might the individual wins not add up? Give at least four reasons.
- How large an effect can a 2 percent holdout detect?
- Describe two ways the holdout can be contaminated and how to prevent each.
- Specify the program: assignment, duration and refresh, what is measured, who is eligible, and how results are used.
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