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Compliance-Only Accessibility vs. Inclusive Design in Practice
A product manager says: "Legal told us we just need to hit WCAG 2.1 AA to avoid liability. Let's scope accessibility work as a checklist against the AA success criteria and call it done."
- Where would a compliance-only, checklist-driven approach likely fall short of what the Microsoft Inclusive Design framework would push you toward, even if every AA criterion technically passes?
- Give a concrete example of a design decision that could pass a literal WCAG AA audit while still being a poor experience for a real user in one of the three impairment categories (permanent, temporary, situational).
- How would you argue for going beyond the compliance checklist without making it sound like scope creep to a deadline-driven PM?
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